I want to mention how much Tracey helped us on an upcoming trip. We had a problem with one of the major airlines, and we enlisted Tracey to help. She jumped right in, spent a lot of time and effort working with them to fix their internal problem (not easy!), and she was able to fix it all for us! Now we are looking forward to a wonderful week in Rome in a beautiful hotel she booked for us and really short layover times on the way there and back (which are golden on their own!). She really helped us out of a difficult situation, and her solution was much better than we could have done by ourselves! We highly, highly recommend her!!
Bruce Baldwin